Privacy Policy

1. Information We Collect:

• Personal Details: Full Name, Email Address, Phone Number
• Identity Verification: Aadhaar Number, PAN Card (for salons/vendors)
• Location Data: GPS location (for nearby salon matching)
• Usage Data: Booking history, interactions, and preferences
• Technical Data: IP address, browser type, device info, cookies

2. How We Collect Data:

• Registration and onboarding forms (users and salon vendors)
• Booking activity and interactions within the app
• Cookies and analytics on the website and mobile app
• Voluntary submissions (feedback, queries)

3. Purpose of Data Collection:

• Connecting customers with nearby available salons
• Verifying and registering salon vendors
• Facilitating secure transactions and payments
• Sending notifications about booking status
• Marketing communications (with consent)
• Providing customer and technical support
• Complying with legal requirements

4. Data Sharing:

We do not sell your data. However, we may share it with:

• Payment processors (for handling transactions)
• Salon vendors (only relevant customer data for booking)
• Government authorities (if required by law)
• Analytics tools (aggregated, anonymized data only)

5. User Rights:

You have the right to:

• Access, update, or delete your personal data
• Object to certain data uses (e.g., marketing)
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

6. Data Security:

We use standard encryption, access controls, and secure servers to protect your data.

7. Cookies:

Our website uses cookies for:

• Personalizing user experience
• Traffic analysis and performance metrics

You can manage cookie preferences via your browser settings.

8. Data Retention:

We retain your data for as long as your account is active or as needed to provide services and comply with the law.

9. Contact Us:

For any privacy-related queries:

Email: privacy@thekainchi.com

H. No. 501, Jayanti Colony, Near Geeta Manas Bhawan, Sehore (M.P) 466001